Privacy Policy
This Privacy Policy is issued on behalf of Aswin, sole proprietor, trading as “Cohorg” under GST registration “AT AGENCY” (GSTIN: 32KJHPS7487B1ZR) (“Cohorg,” “we,” “us,” or “our”), operating https://cohorg.com/ (the “Website”). This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when users visit the Website or engage Cohorg for corporate apparel manufacturing services.
By accessing or using the Website, users acknowledge that they have read and understood this Privacy Policy. If a user does not agree with this policy, the Website should not be accessed.
1. Definitions
Personal Data means any information relating to an identified or identifiable natural person, as recognized under the Digital Personal Data Protection Act, 2023.
Corporate Buyer or Client means a business entity or its authorized representative engaging Cohorg’s services.
Processing means any operation performed on Personal Data.
Data Principal means the individual to whom the Personal Data relates.
Data Fiduciary means Aswin, trading as Cohorg / AT AGENCY, as the entity determining the purpose and means of processing Personal Data.
2. Information Collected
2.1 Information Provided Directly
Information may be collected when a user:
- Submits inquiry forms, quote requests, or contact forms.
- Communicates by email, phone, WhatsApp Business, or LinkedIn.
- Uploads design files, brand assets, employee sizing details, or delivery information.
- Executes a service agreement or purchase order.
This may include:
- Name, designation, department, and company details.
- Business email address and phone number.
- GSTIN, billing address, and delivery addresses.
- Employee sizing and uniform allocation information.
- Design files, logos, and brand guidelines.
- Payment and banking details.
2.2 Information Collected Automatically
When users access the Website, Cohorg may collect, through Google Analytics (GA4), the Google Sign-In button, and browser local storage used by the Website:
- IP address and browser type.
- Device and operating system details.
- Pages visited, time spent, and referral URLs, via Google Analytics (GA4).
- First-party cookies set by Google Analytics (e.g., _ga, _ga_<container-id>) and any cookies set by Google’s own Sign-In script on google.com.
- Session and preference data stored in the visitor’s browser via local storage (not cookies) — specifically, a logged-in session token for the catalogue viewer, and a remembered email address for the catalogue access gate.
- Messages and contact details submitted through the on-site chat widget or contact form.
2.3 Information from Third Parties
Information may also be received from business tools and public sources, including LinkedIn Sales Navigator, Apollo.io, IndiaMART, referral partners, and publicly available corporate data.
3. Purpose and Basis of Processing
Personal Data may be processed for the following purposes:
- Responding to inquiries and issuing quotations.
- Managing client relationships, orders, and production workflows.
- Custom apparel design, sampling, quality control, and delivery coordination.
- Invoicing, payment processing, and tax compliance.
- Marketing communications, subject to applicable opt-out rights.
- Website analytics, fraud prevention, and security management.
The legal basis for such processing is framed around consent and legitimate uses recognized under applicable Indian law, including contract performance and compliance obligations.
4. Disclosure of Information
Personal Data may be shared with:
- Cloud, CRM, and communication providers used by Cohorg (e.g., email, WhatsApp Business, website chat widget).
- Logistics, courier, and delivery partners.
- Payment processors and banking partners.
- Contract manufacturing partners and mills, subject to confidentiality controls.
- Government or regulatory authorities where disclosure is legally required.
Where service providers such as Google (Google Analytics and Google Sign-In), WhatsApp Business, or Cohorg’s other software vendors process Personal Data outside India, such transfers are carried out in a manner consistent with applicable Indian data protection requirements.
5. Data Retention
A practical retention framework is:
- Active client records: business relationship term plus 7 years for tax and compliance support.
- Prospective client records: 2 years from last meaningful interaction.
- Design files and brand assets: as required by contract or until deletion is requested, subject to legal retention needs.
- Analytics data: anonymized or deleted after a defined internal cycle.
6. Data Security
Reasonable technical and organizational measures include:
- SSL encryption.
- Role-based access controls.
- Confidentiality obligations for staff and vendors.
- Secure storage and backup practices.
- Periodic security reviews.
Cohorg does not guarantee absolute security but uses reasonable safeguards to protect Personal Data.
7. Rights of Individuals
Eligible individuals may request:
- Access to a summary of their Personal Data.
- Correction of inaccurate or misleading information.
- Erasure of data where legally appropriate.
- Grievance redressal through the designated contact channel below.
8. Grievance Officer
- Name: Aswin (Proprietor, Cohorg / AT AGENCY)
- Email: sales@cohorg.com
- Phone: 8289821364
- Business Address: Ground, House No. 585, Ward No. 11, Thirumangalam, Padinjarathara, Wayanad, Kerala, 673575
9. Children’s Privacy
The Website and services are intended for business users and are not directed to children.
10. Changes to the Privacy Policy
This policy may be updated from time to time, with the revised version posted on the Website and dated appropriately.
11. Contact Details
- Legal entity: Aswin, sole proprietor, trading as Cohorg (GST name: AT AGENCY)
- GSTIN: 32KJHPS7487B1ZR
- Registered office / Principal place of business: Ground, House No. 585, Ward No. 11, Thirumangalam, Padinjarathara, Wayanad, Kerala, 673575
- Privacy/legal contact email: sales@cohorg.com
- Business phone number: 8289821364
Cookie Policy
This Cookie Policy explains how Cohorg uses cookies and similar technologies on https://cohorg.com/. This policy should be read together with the Privacy Policy and Terms of Use.
1. What Are Cookies
Cookies are small text files placed on a device when a website is visited. They help websites function, remember preferences, analyze traffic, and measure campaign performance.
Cookies may be:
- Session cookies, which expire when the browser closes.
- Persistent cookies, which remain until expiry or deletion.
- First-party cookies, which are set by Cohorg.
- Third-party cookies, which are set by external providers.
2. Why Cookies Are Used
Cookies and similar technologies are used to:
- Understand how visitors interact with the Website, through Google Analytics (GA4).
- Support the “Continue with Google” sign-in option on the catalogue viewer.
Cohorg’s own code does not set cookies. It uses browser local storage (not a cookie) to keep a visitor signed in to the catalogue viewer and to remember an email address entered at the catalogue access gate.
3. Categories of Cookies
A. Strictly Necessary Cookies
The Website does not currently set any strictly necessary first-party cookies. Core navigation and the catalogue access gate rely on browser local storage rather than cookies.
B. Analytics Cookies
Google Analytics (GA4, measurement ID G-M7YK73HKK3) sets first-party cookies such as _ga and _ga_<container-id> to measure traffic, page performance, and visitor behavior.
C. Functional Cookies
The “Continue with Google” sign-in button loads Google’s own script, which may set cookies on google.com. Cohorg does not control these cookies directly.
D. Marketing or Tracking Cookies
None currently in use. This category should not be included in the published policy unless a retargeting or ad-tracking tool is actually installed.
4. Similar Technologies
In addition to cookies, the Website uses browser local storage — a technology similar to cookies for disclosure purposes, though it is not a cookie and is not sent to a server automatically. Cohorg’s own code uses local storage (not cookies) to keep a visitor signed in to the catalogue viewer (via Supabase) and to remember an email address entered at the catalogue access gate.
5. Third-Party Services
Tools currently installed on the Website:
- Google Analytics (GA4, measurement ID G-M7YK73HKK3) — sets analytics cookies on every page load.
- Google Sign-In (“Continue with Google” button on the catalogue viewer) — loads Google’s own script, which may set its own cookies on google.com.
- Supabase — used for catalogue viewer session storage, via browser local storage rather than cookies.
6. Consent and Legal Basis
Google Analytics is currently used on the Website to understand visitor traffic and improve the Website’s performance. Cohorg does not currently operate a cookie consent banner. Users who wish to limit or block analytics cookies may do so through their browser settings, or through Google’s own opt-out tools, as described below. Cohorg may introduce a consent management mechanism in the future, and this Cookie Policy will be updated accordingly.
7. User Control
Users may manage cookie preferences through:
- Browser settings.
- Third-party opt-out mechanisms where relevant (e.g., Google’s own opt-out tools for analytics, once the specific tool is confirmed).
Blocking some cookies may affect site functionality, including the chat widget and contact form.
8. Cookie Register
| Name | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| _ga | Google Analytics (GA4) | Distinguishes unique visitors | Analytics | ~2 years |
| _ga_<container-id> | Google Analytics (GA4) | Persists session state for GA4 | Analytics | ~2 years |
| Google Sign-In cookies | Google (set on google.com, not this domain) | Sign-in session support | Functional | Set by Google — outside Cohorg’s direct control |
9. Changes to the Cookie Policy
This policy may be updated periodically to reflect changes in law, technology, or the Website’s actual tracking setup.
10. Contact Details
- Privacy email address: sales@cohorg.com
- Registered office address: Ground, House No. 585, Ward No. 11, Thirumangalam, Padinjarathara, Wayanad, Kerala, 673575
- Business phone number: 8289821364